Student Development Housing and Program Coordinator

Position: Student Development Housing & Program Coordinator
Starting Date: When filled

About the position

Under the direction of the Dean for Community Life & Student Engagement and the Spiritual Formation Director, the Student Development Housing and Program Coordinator develops, coordinates, and maintains a residential program which strives to provide a safe, hospitable student-centered living space where residents can develop a vibrant Christian worldview which informs their spiritual, vocational and communal life in conjunction with the mission and goals of Malone University. 

The Student Development Housing & Program Coordinator will spend 40 hours per week serving in both the Residence Life office and the Office of Spiritual Formation.  This is a full-time professional who is the supervisor of housing residential students on campus while also assisting with attendance keeping and project coordination for the office of Spiritual Formation. The Student Development Program Coordinator is part of a team of Residence Life and Spiritual Formation professional staff including Resident Directors, Resident Assistants, Leadership/Discipleship Coordinators, Worship Arts Coordinators, and students serving on the Spiritual Life committee.

Essential Duties, Tasks and Responsibilities


Responsible for all aspects of student housing process including evaluation of facilities and furniture.  (12 month responsibilities)

Essential Functions

  1. Maintain regular office hours in the Office of Student Development. Some weeks will take up more time than others; some weekends/evenings required.
  2. Meet with Dean once per month for one-on-one.
  3. Manage the room selection and assignment process. 
  4.  Oversee the Spring Room Selection process.
  5. Coordinate pairing and assignment of incoming and current students.
  6. Organize/coordinate early arrivals in August and over break times. This includes planning appropriate housing for students, communicating with students/staff, and ensuring appropriate staffing.
  7. Communicate with parents/students regarding room assignments as necessary. (Updating letters/room assignments/mailings/phone calls).
  8. Assign rooms to transfer residents/incoming residents in January.
  9. Be aware of special needs in housing or medical information pertaining to residents.
  10. Communicate with Admissions team as necessary. 
  11. Oversee room change and consolidation procedures. Managing issues related to facilities and interpersonal conflicts. 
  12. Coordinate information and procedures for residence hall openings/closings. This includes updating/publishing appropriate signs/forms, updating web page information, coordinating room assignments; communicating swipe card/ key management in conjunction with physical plant/safety/Student Development Administrative assistant and information technologies; and ensuring the completion of room condition reports, ensuring rooms are prepared for students. Ensure safety of residence halls.
  13. Prepare occupancy reports (room audits) and submit Day 10 report to Chief Student Development Officer. This includes monthly occupancy reports, attrition and retention data to Retention coordinator, and housing capacity/use information
  14. Implement procedures for and oversee residence hall closing procedures at the end of the academic year. This includes preparing signs/forms; supervising room checkouts; communicating responsibilities to professional staff; key management (sending proper inventories to physical plant); and insuring completion of damage billing. This includes entering data in the Jenzabar system.
  15. Coordinate and supervise Health and Safety Inspections and Loft Checks. Ensure that Residence Life staff are aware of University and residence hall safety policies, provide safety training, coordinate efforts to educate students about safety issues, and follow safe work practices. Oversee the Room Regulations citation processes.
  16. Enter any residence hall charges into Jenzabar (room lock-out fees, fines for Health & Safety checks, fines accrued over breaks, etc.) Manage the damage assessment and billing process, overseeing the collection and use of RCI’s verifying assessment accuracy, and to review all damage billing appeals. Return phone calls to enquiries.
  17. Oversee, coordinate, and communicate with students who wish to commute or petition to live-off campus. Involves tracking all students who choose to commute but are ineligible.
  18. Assess the physical property of the residence halls; i.e., upkeep on beds, furniture, curtains, computer labs, lounges, laundry facilities, etc. Maintain a working knowledge of facilities and furniture condition in collaboration with Physical Plant.  Engage in regular tours in buildings and review end-of-year work requests; tabulating information for Residence Life Assessments.
  19. Oversee Student Development’s role in Malone’s Open House(s) (“Count Down”], Orientation, Discovery Days), and any other communication opportunities with new residents – providing residents with relevant housing and service information during this orientation meeting or through mailings, social media, etc.
  20. Coordinate all aspects of summer housing (advertising, use of facilities, coordination with summer courses and employment, assignments, check in/out, staff selection and supervision, etc.) Work with summer interns to assist you in summer responsibilities.
  21. Implement housing strategy in alignment with strategic planning.
  22. Other duties as assigned by Associate Dean of Students.


  1. Oversee and work closely with departmental student interns, focusing on student leadership development as well as task completion.
  2. Assist with organization and logistics for the annual Jubilee Conference trip with Malone students (publicity, registration, scholarships, travel, food); attend conference with student group.


  1. Supervise all attendance-keeping for the Spiritual Formation Opportunities initiative, including: scheduling scanner volunteers and attendance-taking, maintaining scanner equipment and computer programs, inputting student attendance records, managing exemption forms and meetings, and sending correspondence to students regarding attendance (most of the above tasks are  completed daily by student office interns, who are under the supervision of this Coordinator).
  2. Generate end-of-semester attendance discipline lists and disciplinary letters for use by the Director of Spiritual Formation; work with the Business Office to post fines to student accounts.


  1. Refer students as needed to the Counseling Center staff.
  2. Serve as member of the Spiritual Formation Committee.
  3. Update campus calendar and departmental webpages related to Life Groups and the Jubilee Conference (often completed by a student office intern).


  1. Organize end-of-semester staff/student intern celebrations at Christmas and academic year end.
  2. Manage office supplies (Staples online), office maintenance requests (School Dude) and office IT HelpDesk requests.
  3. Other duties, as assigned from Director, Leadership and Discipleship Coordinators, or Worship Arts Coordinator.

Knowledge, Skills and Abilities

Must exhibit a personal understanding of, and operate in concert with the Mission statement and Foundational Principles of the University. A bachelor’s degree is required, master’s degree preferred. A proven ability to effectively communicate both verbally and in writing is essential.  Proven effective relational skills are also required. A demonstrated ability to collaborate with a wide range of people and a demonstrated ability to efficiently and effectively solve problems and complete projects independently is essential. Computer literacy (Microsoft Office) is required, a readiness to navigate the Student Development database (Jenzebar) is preferred.  

Proven time management skills, the ability to prioritize and record keeping abilities are essential. Ability to maintain a high degree of confidentiality of sensitive materials is essential. Current valid driver’s license and availability for some travel is required. Hours per week are anticipated to vary based on the needs and fluctuations of the academic calendar. Evening and weekend commitments will be necessary at times.

How to apply

Send a cover letter, faith statement and resume with three references to the attention of the Associate VP, Human Resources and Facilities Management at  

Malone University has an established policy of equal academic and employment opportunity. This policy is applied to all qualified students, employees and applicants for admission or employment, in all university programs and activities, without unlawful discrimination based on race, color, national origin, religion, sex, age, disability, or military or veteran status. Malone University is an equal opportunity employer and encourages applications from women and minorities.