Quarantine and Isolation Guidelines


It is a better experience for a resident to quarantine or isolate at home where local health care providers are accessible. Those who live within a 150-mile radius are asked to quarantine or isolate at home. If a student is outside 150 miles or in an extenuating circumstance, the University has a limited number of isolated/quarantined spaces available. If the University reaches capacity for quarantine rooms, individuals may be asked to quarantine at home. No refunds will be issued to those residents who isolate or quarantine at home or on campus.  


Residents who have tested positive for COVID-19, are in process of being tested, are symptomatic, or have been in close contact with someone who has tested positive must complete the COVID-19 Intake Form online. The form includes questions about testing, meals, dietary restrictions, and medical conditions; this information will provide campus partners important information to support the student for the duration of their quarantine or isolation. The form is found at www.malone.edu/intakeform


The quarantine start date is based on your last day of close contact with the COVID-positive individual. Your last day of quarantine is subject to the current CDC guidelines. Those guidelines can be found here. In addition, a person must be symptom-free to be released from quarantine. If there is discrepancy between health department dates and Malone’s dates, Malone will abide by the health department dates.


Student Development or the Student Health Center will communicate with residents to provide important information and instructions. Additionally, the University will provide the following services to residents in quarantine or isolation:

  • Meals will be delivered to the room pending the student’s medical condition
  • Designated trash bags can be left outside the room door on each floor for collection


If the resident does not have their own mode of transportation to get to an outpatient testing center, transportation can be provided by the University. This service will be arranged by University housing or Student Health Center personnel.  Residents should use their personal transportation resource first, if available.


The standard food delivery schedule is daily (Monday - Sunday), with food deliveries beginning at 11:30 a.m. Each delivery will have food and beverages for the student until the next standard delivery, including breakfast, lunch, dinner, and snacks. Substitutions will be made to honor dietary restrictions, allergies, and dietary preferences in order to ensure that the residents are receiving proper nutrition throughout their isolation. 

If you haven’t received food and believe you’ve been missed, please call Campus Safety and ask them to alert the RD on Duty (330-471-8111). Give your name and room number to the safety officer. If you have food allergies, these can be entered on the Malone University COVID-19 Intake Form. 

If you need extra drinking water or more food, please alert the Student Development Office.

Contact information

Please note that Malone University employees are not allowed to discuss or disclose the health status of students, faculty, or staff. Also, an on-campus nurse is not available outside of business hours. If you need immediate medical attention, please call 911 or seek treatment off-campus.

The Health Center COVID-19 phone line is 330-471-8340.

Hours of operation are Monday – Friday / 9 a.m. - 4:30 p.m.


  • Self-monitor for symptoms, particularly temperature and chest discomfort.
  • Eat regular, and healthy, snacks and meals.
  • Get at least eight hours of sleep at night.
  • Find ways to stay active with light exercise in your room.
  • Get fresh air from your window when you can.
  • Stay connected with others through virtual means. 
  • Continue with your studies.
  • Practice good hand-washing often & thoroughly; avoid touching your face.
  • Cover your nose & mouth when you cough or sneeze.
  • Clean and disinfect frequently-touched surfaces like your cell phone, chairs, table, desk, faucets, etc.


All facility alarms should be treated with responsible and urgent action. If you hear an alarm, you should gather your keys, swipe, mask, and exit the building immediately. Residents must obey the direction of all staff in an emergency. Move far away from the building, remain calm, and stand in a location that is physically distanced from others. Students will be given permission to re-enter the building by Fire Safety staff or University personnel when the threat has been cleared.


  • Safety: 330-471-8111
  • Malone Counseling Center: 330-471-8711; National Suicide Prevention Lifeline: 1-800-273-8255
  • Aultman Hospital Emergency Department: 330-363-6203
  • Aultman Urgent Care: 330-305-6999
  • Mercy Medical Center Emergency Department: 330-489-1000
  • Mercy Medical Stat Care: 330-966-8884
  • Ohio Department of Health call center is ready to answer your questions about COVID-19: 1-833-4-ASK-ODH (1-833-427-5634); Staffed from 9 a.m. to 8 p.m. each day.


Being prepared for the potential need to isolate or quarantine will help the student transition and be successful during their time in isolation and quarantine.

Important personal care items to have ready:

  • Masks/facial coverings
  • Comfortable clothing (tops, bottoms, undergarments, socks, pajamas, shoes)
  • Face and body cleansing soap
  • Toothbrush/toothpaste/floss
  • Shampoo/conditioner/hand soap
  • Bath towels
  • Contact lenses, solution, and case
  • Glasses
  • Facial tissues
  • Feminine hygiene products
  • Deodorant
  • Cough syrup
  • Tylenol or other over-the-counter pain medication
  • Any prescription medications
  • Thermometer
  • Phone and charger
  • Laptop and charger
  • Pillow/bedding
  • Any materials needed to continue online classes (computer, books, notebooks, paper, pen, pencils, earbuds/headphones)
  • Comfort and entertainment items (coloring books, crayons, movies, books, magazines, puzzles, playing cards)
  • Cleaning supplies
  • While meals, snacks, and beverages will be supplied as outlined in the Meal Delivery Schedule section, it is suggested that the student have some of their favorite snack items on hand to provide additional comfort. ** Refrigerated and microwavable items are permitted as students will have access to a refrigerator and microwave in their quarantine area.