Information Technologies

Students can turn to IT for help connecting to Malone’s wireless network and resolving spyware or virus issues. However, IT does not service operating systems or hardware-related problems on personally owned computers. If a device is brought in with an unsupported issue, it will be returned in the same condition. While IT cannot repair these issues, they will make their best effort to identify the problem for the student.

For any issues that we cannot repair, there are many reputable agencies in the area that may be located by doing a simple Google search for ‘computer repair’ There are no specific companies that we can recommend so it will be up to the student to make an educated decision on who they would like to use by doing the proper research.

Information Technologies is not responsible for loss of data, applications, or otherwise resulting from our servicing the machine. Students are encouraged to backup their files to disk or H: drive before the machine is brought to us. Any hardware or software costs resulting from the repair or infection of the machine are the responsibility of the owner of the computer – the student.

Networked printing is tracked by monetary amount. A credit of $30 will be added to an active student’s printing account at the beginning of each school year (fall semester through summer III). At around $.05 per black and white print (exact prices are on each multi-function copier/printer), this is the equivalent of 600 pages per school year. Any balance remaining will rollover to the next school year.

Note: Your printing account will only be charged when using Malone printers. This includes copiers and printers not located in the computer’s labs, residence hall labs, and the library.

Your remaining print balance can be checked by logging into MaloneXpress. Students will be warned when their print balance falls below $5 (or 100 pages of black and white printing) via an e-mail message sent to their Malone student email account.

Money in a printing account can be used for printing only and is nonrefundable and non transferable. Students are responsible for keeping adequate funds available for their printing needs. Students can add money to their printing accounts in $1 or $5 increments by logging into Malone Express and clicking ‘Add’ once you have selected the desired amount in the Print Balance box under the Student tab.