Strategic Plan

We must focus our efforts strategically on the kinds of students we attract and the kinds of people we send out to serve communities, the Church, and the world.

• As a Christian university affiliated with the EFC-ER, we need to enhance the mission-fit of new students by increasing the proportion of students with church backgrounds as well as from Evangelical Friends churches in particular. 
• In alignment with our Pendle Hill Program, we also want to attract students who have a sense of calling so that we can help them to develop a clearer and stronger sense of calling over time. 
• Our efforts to increase the racial/ethnic diversity of our student body reflect a conviction that diversity is an intrinsic part of what it means to be a Christian university and a service-oriented university aligned with the needs of the workforce. 
• Our ultimate measure of success is how students are living after graduation. Students ought to be living out their callings through additional education, through service to their churches and communities, and through careers that are meaningfully connected to their education and formation during their time at Malone.

1. Increase traditional undergraduate student body to 1000 full-time students.
2. Incoming traditional undergraduate student body of 75%+ church or denomination-affiliated students by identification of a home church or denomination on application.
3. NCAA student athlete population </= 40% of the full-time undergraduate student population.
4. Increase overall percentage of students of color to 20%+ in order to serve the whole Church as reflected in Revelation 7:9.
5. Increase graduate student credit hours per year to 4400+.

These success measures will require us to focus strategically on community college partnerships and on the particular new, existing, and joint programs that are most likely to attract students to the University. 

Furthermore, we will need to do so without increasing our discount rate. We must diversify our revenue streams and, in particular, reduce the University’s reliance on traditional undergraduate tuition revenue.   

• Enrollment and Average Net Revenue Per Student in existing and new programs that have been targeted for enhanced marketing and recruitment efforts, and in joint programs with other institutions.

These success measures are designed to increase the overall net revenue of the University by setting targets and making data-informed decisions strategically on the basis of key sources of revenue rather than on absolute metrics, such as enrollment numbers and team rosters.

• Annual Profit/Loss statement
• Increase the amount and percentage of revenue from non-traditional tuition and fees and other sources

To have erased the structural deficit through an equivalent combination of the following:

1. Malone Fund: $1.8 million annually
2. Endowment: $60 million
3. Planned Gifts: $10 million recorded, but not yet realized
4. DOE score goal of 2.0 (minimum 1.5)
5. Positive operating margin (Unrestricted and full statement of activity) at year end
6. $1M in annual capital improvements

These success measures target student and employee satisfaction and belonging in different ways at different points in time.

• Student satisfaction will be measured using two objective measures that are significantly impacted by satisfaction and belonging: program completion and alumni giving. (Note: the Forbes Grateful Graduates Index has generated a national focus on alumni giving as a key measure of student satisfaction.)
• Employee satisfaction will be measured using key results from the ModernThink Higher Education Insight Survey from the Great Colleges to Work For program.

These success measures target student and employee satisfaction and belonging in different ways at different points in time.

1. Pendle Hill Pathway U scores for Seeking Purpose, Presence of Purpose, and Living Purpose reflect growth from first year and match/supersede CCCU institution scores.
2. Achieve post-graduation outcomes alumni/ae survey scores being “satisfied” or “very satisfied” related to the Malone experience regarding career preparation (85%), spiritual growth (85%), intellectual experience (90%), and the overall Malone experience (90%).
3. Maintain scores of Very Good to Excellent in all categories of the ModernThink Higher Education Insight annual survey.
4. Increase four-year graduation rate to 55%.
5. Create a document outlining a biblical and theological framework for working toward a campus community that reflects Revelation 7:9. 
6. At each NSSE administration, meet or exceed CCCU senior average responses in the percentage rating 1) overall experience as “excellent” or “good” and 2) would “definitely” or “probably” attend institution again.
7. At each SSI administration, achieve student centeredness responsiveness scores for Sense of Belonging, Administrator Approachability, and Campus Experience to match/exceed CCCU average.