John 15:12 NLT

"This is my commandment: Love each other in the same way I have loved you."

Success Measures:

These success measures target student and employee satisfaction and belonging in different ways at different points in time. 

• Student satisfaction will be measured using two objective measures that are significantly impacted by satisfaction and belonging: program completion and alumni giving. (Note: the Forbes Grateful Graduates Index has generated a national focus on alumni giving as a key measure of student satisfaction.)
• Employee satisfaction will be measured using key results from the ModernThink Higher Education Insight Survey from the Great Colleges to Work For program.

Success Outcomes: 

1. From the National Survey of Student Engagement (NSSE) administration in 2025, to increase +6% overall experience as “excellent” or “good” and +6% who would “definitely” or “probably” attend institution again.
2. Achieve SSI student centeredness responsiveness scores for Sense of Belonging, Administrator Approachability, and Campus Experience to match/exceed CCCU institutions mean at the survey administration in 2026.
3. Achieve scores of Very Good to Excellent in all categories of the ModernThink Higher Education Insight annual survey.
4. Increase four-year graduation rates to 55%.
5. Increase graduate program completion rate to 65%.
6. Increase the overall number of and percentage of minority faculty and staff to meet or exceed local and CCCU comparison group data in the categories of full-time faculty, part-time faculty, and staff.

2023-2024 Institutional Priority Goals:

1. Achieve SSI student centeredness responsiveness scores for Sense of Belonging, Administrator Approachability, and Campus Experience to match/exceed CCCU institutions mean.
2. Improve communications of decisions across all campus constituencies
3. Implement a universal employee review system
4. Review and revitalize recruitment policies and processes
5. Alumni giving to meet or exceed: $450k unrestricted, $150k restricted
6. Achieve the following retention rates:
   • Fall 2023 Freshman to Fall 2024 77%
   • Freshman Fall 2022 to Fall 2024 65%
   • Graduate program overall retention Fall 2023 to Fall 2024